I am sorry to say that your new web site, launched today to coincide with the new unitary authority, is altogether worse than its predecessor.
What has happened to the brilliant short codes that took me straight to the content that I was looking for? For example,
www.durham.gov.uk/libraries, www.durham.gov.uk/prow, etc? Instead I get 404 errors -- isn't it a principle of good web design that you should not move or remove URLs because people might have bookmarked them? It also adversely affects Google and other search engine rankings.
The multi-depth navigation seems to have been copied from the dire Whitehall template which puts as many clicks as possible between the home page and the information I am seeking. The subject headings are much too cryptic and although I think I have a better knowledge of local government structures than most, I have to flounder around trying to find what I am looking for. I still have not found the list of planning applications that are open for comments and I am beginning to suspect that this is not available online. Please tell me I'm wrong.
Where is the information about public rights of way? I would have thought this would either be under 'Transport and Streets' or 'Leisure and Culture' but can find it under neither. And a search gives "There are no results for 'public rights of way'. Please try again using a different keyword or alternative phrase." So I tried 'rights of way' and 'public footpaths' Same (non) result. Please....
Occasionally when using the old County Council site a survey would pop up asking my views and I tended to give it 4/5. On today's frustrating visit, the new site gets 1/5. I know you can do better.